Question 1

What is INDULSE?

Accepted Answer

INDULSE is a lifestyle and consumer brands company building modern, category-defining brands across fashion, hygiene, and everyday essentials. We operate a portfolio of independent brands, each with its own identity, while being owned and operated under the legal entity INDULSE LLP.

Question 2

Why does "INDULSE LLP" appear on invoices or payment statements instead of the brand name?

Accepted Answer

INDULSE LLP is the legal parent company that owns and operates all our brands. For compliance, billing, and payment processing purposes, invoices and card statements may display INDULSE LLP, even when a purchase is made from one of our brands. Each brand is transparently listed under INDULSE on our website.

Question 3

Which brands are operated by INDULSE?

Accepted Answer

INDULSE currently builds and operates the following brands: Outfit Minded (modern fashion & casualwear), Vastra Vichitra (heritage-inspired ethnic wear & jewellery), and FAVLOOM (hygiene & everyday essentials). Each brand operates independently while sharing INDULSE's values of quality, design, and purpose.

Question 4

What type of inquiries can I contact INDULSE for?

Accepted Answer

You may reach out to INDULSE for business partnerships or collaborations, brand-level inquiries, media or corporate communications, vendor or supplier discussions, and general questions related to INDULSE and its brands. For customer support related to a specific product or order, we recommend contacting the respective brand directly.

Question 5

Does INDULSE collaborate with partners, creators, or vendors?

Accepted Answer

Yes. INDULSE actively explores strategic partnerships, including manufacturing and sourcing partnerships, creative and brand collaborations, distribution and retail opportunities, and service or technology partnerships. Relevant inquiries can be shared through the contact form.

Question 6

How long does it take to receive a response after submitting the contact form?

Accepted Answer

We typically respond to inquiries within 1–3 business days. For partnership or corporate-level discussions, response times may vary based on the nature of the inquiry.

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